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Xerox Opens First Research Lab In India

March 18th, 2010 Posted in General, Industry News

Ink cartridge manufacturer Xerox has opened its first research laboratory in India. Initiated in January last year and housed in Chennai, the lap will develop innovative approaches to document management in developing markets. In conjunction with Indian universities, it aims especially to address managed print services through local concerns. It will develop projects including: multilingual technologies and rural technology initiatives.

The lab’s concern with document management reflects Xerox’s recent move away from printer manufacturing into service provision. Recently Xerox purchased business processing outsourcing company ACS (Affiliated Computer Services) for $6bn for this purpose. In addition, last week Xerox accredited 22 new partners to distribute its managed print services in Europe.

The new Indian research centre will join laboratories already housed in: Canada, France, Palo Alto and Webster. Later this year Xerox plans to show the fruits of its research centres in a new technology showroom. The showroom is intended to assist researchers in India concentrate on ‘pain points’ in emerging markets.

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